TERMS OF USE
Welcome to PROHS. These terms of use outline the rules and regulations for the use of our e-commerce website. By accessing this website and placing an order, you agree to comply with these terms and conditions. Please read them carefully before proceeding with any transaction.
1. Privacy and Data Protection
1.1. GDPR Compliance: We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1.2. Data Collection: We collect and process personal information provided by you during the registration and checkout processes. This information is necessary to fulfill your orders and provide a personalized shopping experience.
1.3. Data Usage: Your personal data will be used solely for the purpose of order processing, customer support, and improving our services. We will never share your information with third parties without your explicit consent, except as required by law or for essential order fulfillment purposes.
1.4. Data Security: We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
1.5. Cookie Usage: Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
2. Intellectual Property
2.1. Content Ownership: All content, including product images, descriptions, logos, and website design, is the intellectual property of [Company Name] and is protected by copyright laws.
2.2. Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal and non-commercial purposes. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.
3. Orders and Payments
3.1. Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant the completeness, reliability, or accuracy of product descriptions, pricing, availability, or other content.
3.2. Order Confirmation: After placing an order, you will receive an order confirmation via email. This email serves as acknowledgment that we have received your order and does not guarantee acceptance or availability of the product(s).
3.3. Payment: All payments are processed securely through our trusted payment gateway partners. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.
3.4. Pricing and Taxes: Prices displayed on our website are in the applicable currency and exclude any applicable taxes or shipping charges. We reserve the right to modify prices at any time without prior notice.
4. Shipping and Returns
4.1. Shipping: We strive to process and ship orders promptly. However, please note that delivery times may vary depending on your location and product availability.
4.2. Returns and Refunds: We have a comprehensive Returns and Refunds Policy, which outlines the process for returning products, eligibility for refunds, and any applicable fees or restrictions. Please review this policy carefully before making a purchase.
5. Limitation of Liability
5.1. Our website and its content are provided on an "as is" basis without any warranties, express or implied. We disclaim any liability for damages arising from the use of our website or any products purchased through it, to the fullest extent permitted by law.
6. Governing Law and Jurisdiction
6.1. These terms and conditions are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the State of Florida.
By continuing to use our website and placing orders, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please CONTACT US for assistance.
Privacy Policy
Effective Date: July 12, 2023
At PROHS, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our e-commerce website and make purchases. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Data Collection and Usage
1.1. Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order. This information is necessary for order processing, delivery, and customer support.
1.2. Consent: By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.
1.3. Legal Basis: We collect and process personal data based on the following legal bases: (a) the performance of a contract, (b) compliance with legal obligations, (c) legitimate interests pursued by us, or (d) your explicit consent.
1.4. Data Usage: We use your personal information to process and fulfill your orders, communicate with you, provide customer support, improve our products and services, and personalize your shopping experience.
1.5. Third-Party Service Providers: We may share your personal data with trusted third-party service providers that assist us in operating our website, conducting business, and providing services to you. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
1.6. Marketing Communications: With your explicit consent, we may send you promotional emails or newsletters. You have the right to opt-out of these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
2. Data Security
2.1. Data Protection Measures: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
2.2. Retention of Personal Data: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
2.3. Data Transfer: Your personal information may be transferred to and stored on servers located outside of your country or the European Economic Area (EEA). We will take appropriate measures to ensure that such transfers comply with applicable data protection laws.
3. Your Rights
3.1. Access, Rectification, and Erasure: You have the right to access, correct, or delete your personal data held by us. You may update your account information or request changes by contacting our customer support team.
3.2. Data Portability: You have the right to request a copy of your personal data in a commonly used and machine-readable format, where feasible.
3.3. Objection and Restriction: You have the right to object to the processing of your personal data or request a restriction on its processing under certain circumstances.
3.4. Withdrawal of Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. However, please note that this will not affect the lawfulness of processing based on consent before its withdrawal.
4. Cookies and Tracking Technologies
4.1. Cookies: Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
4.2. Third-Party Analytics: We may use third-party analytics services to gather information about how you interact with our website. These services may use cookies or other tracking technologies to collect and analyze data.
5. Children's Privacy
Our website is not intended for children under the age of thirteen. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
6. Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at orders@prohs.com.
By using our website and providing your personal information, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Last updated: July 12, 2023