Introduces Faster Search, Better Discovery, Side-By-Side Comparison, Online Quote Requests
PROHS is already well known in the Clearwater-Tampa market for its relentless focus on providing the best possible experience for its customers and partners. Now it’s taking some of that high-level, real world customer service and bringing it online.
PROHS earlier today launched its newly redesigned website that replaces its 5-year old predecessor. The new site features a memorable new domain name with a built-in call-to-action: GoProhs.com (go Prohs!). New URL aside, it also wields a slew of exciting new features that aren’t just useful, they’re actually a joy to use. The site serves as the most succinct visual articulation of everything that the shiny new PROHS is all about.
“Elevating the customer experience online is a natural extension of our excellent service level offline,” said Jason Williams, co-founder of PROHS. “This is something we’ve been planning to rollout for quite some time, and we’re thrilled to finally be doing it.”
The first thing any visitor will notice upon logging on to the site is how it looks. It’s dressed head-to-toe in PROHS’ brand new visual vernacular: bolder logo, signature yellow and greys, an efficient and streamlined layout, products merchandised by sections and dedicated brand ‘shops’. At its core, the site encourages product exploration and discovery by making it super easy to surface items that were otherwise hidden or buried in its previous incarnation. Searching for products is faster – and dare we say, more fun! – because now there are numerous ways of searching: by keyword, by brand, by category, by purpose, by style, by finish, by configuration, by material, by mount type, by options, by ‘shops’, by best sellers, by what’s new, and so on.
When visitors register for a free online user account, they can ‘favorite’ any item on the site as a way of book-marking or saving it into their Faves List for later consideration. They’ll also be able to compare up to three similar items side-by-side to help them make purchasing decisions. Best of all, registered users are able to request price quotes online efficiently and accurately by simply clicking on the SKUs and entering quantities they’re interested in getting a custom quote for. All of the items in a registered user’s Faves List and Price Quote Requests are conveniently saved in his/her personal dashboard. For those who have a quick question but don’t have the time or desire to make a phone call, there’s also a live chat function clickable at the bottom of the site. Live chat is available during regular PROHS business hours – Eastern Standard Time.
Lastly, the new site is 100% responsive and mobile-friendly, which means it displays perfectly and functions fully on any smartphone or tablet.
Visit goProhs.com today and explore a new way to like PROHS even more!