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HELP CENTER

  • What is your minimum order quantity for free delivery?
    We do not have a minimum order requirement for free delivery, so long as the delivery address is within 150 miles of our delivery service area.
  • What types of products do you offer in the kitchen and bath category?
    We wholesale kitchen sinks, kitchen faucets, vanity sinks, vanity faucets, bath tubs, shower systems, water filtration systems, waste disposers and related kitchen and bath accessories.
  • What kitchen and bath brands do you carry?
    We are an authorized wholesaler of the following brands: Axor, Blanco, CECO, EWS, Goode & Abel, Hansgrohe, Huntington Brass, Kingmore, Kohler, Northstar, PROHS, Q, Sterling and WasteMaid.
  • What is the lead time for order processing and delivery?
    If we receive your order by 11:00 am, we can process and deliver your order the same day. Orders received after 11:00 am will be delivered on the next business day.
  • Do you offer volume discounts or special pricing for bulk orders?
    Absolutely! Call us at (833) GO PROHS to speak with a customer success agent and we'll gladly talk you through our volume discount structure.
  • How do I request a quote for a specific product or inquire about pricing?
    You may fill out our Quote Request form online or simply contact us via audio or video call by clicking on the agent bubble you see on the bottom right corner of the screen.
  • Do you offer product warranties?
    Absolutely! You can visit our Warranties Page to access warranty information for each of the brands we sell.
  • Can you provide guidance on product selection based on specific design or functionality requirements?
    Absolutely! Our team members are very knowledgeable about the products we sell and can listen to your project needs and recommend the appropriate solutions and products.
  • Are there any specific maintenance or care instructions for your products?
    Yes, you may visit our Care & Cleaning Guides page for care and maintenance information.
  • Do you have a return or exchange policy for defective or damaged items?
    Yes. To learn more about our return or exchange policy for damaged or defective items, please click here.
  • Can I request a catalog or product brochure?
    Absolutely! You may easily request a printed catalog be sent to you by filling out our Catalog Request form here.
  • What payment methods do you accept?
    We accept all major credit cards, including American Express, Mastercard and Visa. We can also invoice with a Net 15 term for established customers. We also offer installment credit card payments via one of our BNPL (Buy Now, Pay Later) platform partners. Learn more about BNPL here.

Have questions? Click or dial

the number below

(833) GO PROHS

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